Privacy Policy


This privacy policy applies to and to the IdeaBuzz service as well as related products and services, owned and operated by IdeaScale.

IdeaScale strives to conform its privacy practices, policies and/or procedures with any and all applicable international, country specific, US Federal, state and/or local laws, codes, regulations, and requirements and the industry codes, standards and regulations of various market and opinion research professional associations and/or organizations, including without limitation the ICC/ESOMAR International Code on Market and Social Research and the Code of Standards and Ethics for Survey Research of the Council of American Survey Research Organizations (CASRO). IdeaScale is committed to protecting the security and integrity of all personal information collected by or disclosed to IdeaScale.

IdeaScale will not use any personal information for direct marketing or advertising purposes and membership as a member and/or participation in any community are completely voluntary. This privacy policy identifies the personal information that IdeaScale collects; how such personal information will be used and protected; and your rights.

For questions and concerns regarding EU data privacy, please see 'European Visitors' below.


In order to use, you must first register by providing your email address and creating a password. After registering with IdeaBuzz, we use your email address to contact you about services in which you have expressed interest and to provide you with ongoing communications about IdeaBuzz updates. The ongoing communications about IdeaBuzz updates are used to give you a better understanding of IdeaBuzz, what it offers, and how it is best utilized. As always, you have the option not to receive these communications as explained in the "Choice/Opt-out" Section below.


If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name and billing address) and financial information (such as credit card number, expiration date). We use this information for billing purposes. If we have trouble processing an order, we will use this information to contact you. We will also use this information to send you service-related communications (see the "Service-Related Communications" Section below). These communications include email confirmations of billing transactions, account upgrades, and account cancellations.


We store information that we collect through user input, cookies, log files, and user forms to create a 'profile' of preferences. This profile information includes some or all of the following categories depending on the type of user:

Details of the user profile are used to contact the user and provide tailored promotions and marketing offers.

Registration and optional information may be updated at any time by navigating to your dashboard while logged into your account.


IdeaScale complies with the U.S.-EU Safe Harbor Framework and the U.S.- Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. IdeaScale has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view IdeaScale's certification, please visit

Privacy Complaints by European Union Citizens

In compliance with the Safe Harbor Principles, IdeaScale commits to resolve complaints about your privacy and our collection or use of your personal information. European Union citizens with inquiries or complaints regarding this privacy policy should first contact IdeaScale:

Joby Emmons Compliance Officer IdeaScale
548 Market St #14277 San Francisco, CA 94104
email: [email protected]

IdeaScale, has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU Safe Harbor, operated by the Council of Better Business Bureaus.

If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by IdeaScale, please visit the BBB EU SAFE HARBOR web site at for more information and to file a complaint.


IdeaBuzz is a web-based service for the collection of crowd feedback through user submissions. Submissions are shared via the Internet through IdeaBuzz.

IdeaScale may collect the Internet protocol address (the IP address) that is publicly available on your computer. The IP address is not collected for the purpose of tracking or monitoring your activity on the Internet. In non-United States jurisdictions, an IP address may be classified as personal information or personal data under applicable laws; therefore, to the extent that IdeaScale collects IP addresses, IdeaScale will collect, use, maintain, secure and/or disclose IP addresses in accordance with applicable Laws.

COMMUNICATIONS FROM THE SITE Ongoing Communication About IdeaBuzz Updates

We will occasionally send you information on product enhancements, new services, and additional instruction on utilizing IdeaBuzz and other IdeaScale services. These communications are designed to educate our users on the services offered. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the Choice/Opt-out Section below.

Service-related Communications

We will send you service-related communications only when it is necessary to do so. For instance, if IdeaBuzz is temporarily suspended for maintenance, we might send you an email. Service-related emails are also sent confirming billing transactions, account upgrades, and account cancellations.

Generally, you may not opt-out of service-related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your account.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your email and password. We will also communicate with you to respond to your inquiries, to provide the services you request, and to manage your account.

INFORMATION SHARING AND DISCLOSURE Personally Identifiable Information Sharing with Partners

We do not share any personally identifiable information with any third parties except as follows:


If you no longer wish to receive our product updates, you may opt-out of receiving them by following the instructions included in each product update email.


As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you.

Technologies such as cookies, beacons, tags and scripts are used by IdeaScale and IdeaScale affiliates, marketing partners, analytics providers and online customer support providers. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for user authentication purposes. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union ). Please note this does not opt you out of being served ads. You will continue to receive generic ads.


If your personally identifiable information changes, or if you no longer desire our service, you may update, delete or cancel your account at any time by logging into the system and clicking on the 'My Account' link. Options for updating your profile and account cancellations are available here.


The security of your personal information is important to us. When you enter sensitive information such as credit card number on our order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, since no method of transmission or storage is 100% secure, we cannot guarantee its absolute security.


Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. To request removal of your personally identifiable information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.


We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected].


Our Site includes links to other websites whose privacy practices may differ from those of IdeaScale. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.


Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our site. Your interactions with these Features are governed by the privacy policy of the company providing it.


You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.


If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage prior to the change becoming effective.


IdeaScale is committed to working with individuals to obtain a fair resolution to any complaints or disputes about privacy and personal information. IdeaScale's commitment to privacy is demonstrated and documented by our internal Privacy policies and procedures, by our adherence to the applicable laws and codes, and by our compliance with the EU Safe Harbor Principles. If you have any complaints or concerns about this privacy policy you can contact:

Joby Emmons
Compliance Officer
548 Market St #14277
San Francisco, CA 94104
[email protected]

Effective as of XX/XX/XX.